At Vortex Construction, we stand behind the quality of our work. Our workmanship warranty is designed to give you confidence that eligible issues resulting from our installation or renovation work will be addressed professionally and fairly.
We are committed to giving our customers great service and results that are backed by a warranty policy they can trust. We believe that every customer should get the best service possible, and our warranty policy shows that we're serious about this.
Customers must abide by a set of guidelines in order for our warranty policy to function properly.
We will do the following to ensure our customers receive the best warranty service possible:
Our warranty policy covers problems that come up because of bad work or materials used during the construction process. However, there are some things that the warranty doesn't cover. These limits may be different depending on who is giving the warranty and what the terms of the warranty are.
Our warranty policy does not cover issues that arise from normal wear and tear, such as fading or discoloration over time.
Our warranty policy does not cover any accidental damage that occurs to the project, such as scratches or dents.
Our warranty does not cover damage caused by improper care, such as using harsh chemicals or rough cleaning tools.
Our warranty policy doesn't cover issues caused by your failure to report issues within a certain timeframe.
Once sodding is installed, the quality of the sod is the sole responsibility of the owner. As we have no control once it is installed, we cannot place a warranty on it.
